What is Moto SoulX
Moto SoulX is an online marketplace specializing in high-quality riding gear for motorcyclists, including helmets, jackets, gloves, boots, and accessories. We aim to provide riders with the best safety and comfort on the road.
Do you have a offline store ?
Currently, Moto SoulX operates exclusively online, allowing us to offer a wide range of products at competitive prices.
Are all products sold at Moto SoulX genuine ?
Yes, we only sell 100% genuine and branded riding gear sourced directly from authorized distributors and manufacturers.
How can I return or exchange on Moto SoulX ?
We accept returns within 7 days of delivery for unused and unworn products with original packaging and tags intact. Helmets and innerwear are non-returnable due to hygiene reasons.
Is it safe to shop on Moto SoulX ?
Yes, we use secure payment gateways and SSL encryption to protect your transactions. Your payment details are never stored on our servers.
16. What payment methods do you accept?
We accept payments via:
- UPI (Google Pay, PhonePe, Paytm)
- Credit/Debit Cards
- Net Banking
- Wallets (Paytm, Mobikwik, etc.)
- Cash on Delivery (COD) (on select products)
Do you offer Customisation Services ?
Currently, we don’t offer customization services, but we are working on introducing custom gear soon. Stay tuned!
Do you offer DOT, ECE, or ISI-certified helmets?
Yes! We have helmets that meet DOT, ECE, and ISI safety standards. You can filter products based on certifications while browsing.